About these terms
These terms describe how Revive Labs handles service requests made through revivelabsdetailing.com, by phone, text or email. Details specific to your appointment, such as scope, price, deposit and scheduling terms, are confirmed with you directly before work begins and apply alongside these terms.
Booking and appointments
Submitting a request through this website starts a conversation; it doesn’t confirm an appointment. Your appointment is confirmed once we’ve agreed on the service, price, location and time with you.
Service scope
We agree on what’s included before we start. If we find something during the work that would change the scope or price, we’ll talk with you before doing any additional work.
Pricing and estimates
Service descriptions on this website are general information. Your price depends on the service, your vehicle’s size and its condition, and is confirmed before work begins. If the vehicle’s condition differs significantly from what was described, we’ll review the price with you before proceeding.
Deposits
Some appointments may require a deposit. If yours does, we’ll tell you the amount and how it applies before you confirm the booking.
Rescheduling and cancellations
If you need to reschedule or cancel, please let us know as early as possible by call, text or email. Any terms that apply to your booking, including how a deposit is handled, are confirmed with you when you book. We may need to reschedule for weather, safety or other circumstances outside our control, and we’ll contact you promptly if that happens.
Vehicle condition and preparation
- Please remove personal items and valuables before your appointment.
- Tell us about existing damage, previous paint or body work, aftermarket parts, wraps or film, and any areas of concern.
- Let us know about heavy soiling, pet hair, stains or odors so we can plan enough time.
Service limitations
Detailing improves a vehicle’s condition, but it can’t reverse every problem. Some stains, odors, scratches, chips and worn surfaces can be reduced but not fully removed. Paint correction removes a very thin layer of clear coat, so defects that go through the clear coat, failing paint or thin paint may limit what’s safe to do. We’ll explain realistic expectations before we begin.
Mobile service
Mobile service is available for eligible services and locations. It requires a safe place to work and permission to work at the property. Availability depends on distance, weather, space and the service requested.
Partner-installed services
Paint protection film and window tint are installed by independent, qualified installation partners. Revive Labs consults with you and coordinates the project. The installing partner’s own terms, and any product warranty offered by the partner or manufacturer, will be shared with you before installation.
Gift cards and memberships
Gift cards are currently arranged directly with our team. Their terms, including what they can be used for and any expiration, are confirmed in writing at purchase. Membership details are being finalized and will be provided before enrollment.
Website use
Content on this website is provided for general information and may change without notice. Photos show examples of our work; results vary by vehicle and condition. Links to other websites are provided for convenience.
Questions and concerns
If you have a concern about a service, please contact us as soon as possible so we can look into it. Email sales@revivelabsdetailing.com, call or text (720) 383-7140, or write to Revive Labs, 5830 Downing Street, Denver, CO 80216. We’ll work with you in good faith to resolve it.
We may update these terms from time to time. The date at the top shows when they were last revised.
